NatureViews Photography Policies

 

Payment Methods

All major credit cards and Paypal are accepted through secure checkout.

Shipping

All items shipping to U.S. destinations will ship free.

Production times:

Prints – Two business days.
Framed Prints – Two to five business days.

Items are shipped via:

USPS
Fed Ex Ground
UPS Ground

Small and medium sized prints (up to 11×14) are professionally packaged in rigid mailers to ensure safe delivery.
Large photos (16×20 and up) will be shipped in a tube or protective box.

Tracking number will be included upon shipment.

Expedited shipping for 2nd day delivery is available for $13 upon request.

Refunds and Exchanges

If you aren't satisfied with your prints for any reason please let me know and I'll do my best to correct the situation or issue a refund. I must be notified within seven days of delivery and the return must be made within 30 days of purchase. Buyers are responsible for return shipping costs.

Due to the specialized nature of custom orders, returns for customized items will not be possible.

Cancellations

Cancellations will be considered, but in order to provide quick turnaround times, orders are sent into production very quickly. If an order is already in production at the time of the request, a cancellation will not be granted.

Privacy

NatureViews only uses information provided within the transaction to fulfill your order. This includes your name and shipping address.

NatureViews does not receive credit card information. Transactions are securely handled through Stripe and Paypal.

I rely on the information provided by you to fulfill your order, determine applicable taxes (if necessary), settle disputes and provide customer service.

The privacy of your information is very important, and your name and address will only be shared with my photo production vendors, if necessary, to complete your order.

I retain your name and address for record keeping and tax purposes for seven years.

You have the right to request access, change, restrict, or delete the information I hold about you by contacting me. These requests will mostly be granted except for those where data must be retained for legal reasons.

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